Gift card order and usage terms

A. Gift card shop order terms 1. Seller and contact details Midas Ihonhoitokeskus Kauneuskeidas Mirva Oy, Business ID 0833954-3 Paasikivenkatu 14, 04200 Kerava Email: Tämä sähköpostiosoite on suojattu spamboteilta. Tarvitset JavaScript-tuen nähdäksesi sen. Phone: +358 10 320 0410 Website: https://www.midas.fi 2. Ordering and payment Check your order and contact details and accept the order and usage terms before paying. Prices are in euros. The total payable is shown before proceeding to payment. Payment is made through Paytrail, where the available payment methods are displayed. Payment Service Provider Paytrail Plc acts as a collecting payment service provider and is an authorized payment institution. Paytrail Plc will be shown as the recipient on your bank or credit card statement. Paytrail Plc will forward the payment to the merchant. Payment service provider contact details Paytrail Plc Innova 2, Lutakonaukio 7, 40100 Jyväskylä Phone: +358 207 181 830 Business ID 2122839-7 https://www.paytrail.com/en/consumer/information-about-paying 3. Delivery The gift card is delivered as a PDF to the email address provided with the order after payment has been confirmed. Electronic delivery is free of charge. Delivery starts automatically, but payment confirmation or email delivery may be delayed. If the card does not arrive, check your spam folder and contact Tämä sähköpostiosoite on suojattu spamboteilta. Tarvitset JavaScript-tuen nähdäksesi sen. if necessary. Provide the purchaser’s name and order number if available. The customer is responsible for the accuracy of the contact details provided. Contact customer service to correct an incorrect email address. 4. Withdrawing from an online purchase Consumers may cancel an unused gift card purchased online within 14 days of entering into the contract without giving a reason. Delivery of the card by email alone does not remove this right. You can notify us using the cancellation function at https://www.midas.fi/index.php/lahjakortit/lahjakortin-peruutus or by a freely worded notice, for example by emailing Tämä sähköpostiosoite on suojattu spamboteilta. Tarvitset JavaScript-tuen nähdäksesi sen.. You may also notify us by phone or post using the seller’s contact details. A downloadable model withdrawal form is also available. Provide your name and enough details to identify the order, such as the order number or the purchase email address and date. No reason is required. Notices submitted on the website are acknowledged by email. Do not use the gift card after giving notice. There is no need to return an electronic card by post and no return costs are charged. If the card has already been used, the right of withdrawal and any refundable amount will be assessed under applicable consumer protection law. 5. Refunds Amounts refundable following withdrawal will be returned without undue delay and within 14 days of receipt of the withdrawal notice. The refund will be made to the original payment method unless expressly agreed otherwise with the customer. No refund fee is charged. 6. Errors and complaints For complaints, please contact the website where the payment was made. The gift card supplier is Midas Ihonhoitokeskus (Kauneuskeidas Mirva Oy). For an error in an order, gift card or delivery, contact Tämä sähköpostiosoite on suojattu spamboteilta. Tarvitset JavaScript-tuen nähdäksesi sen. or call +358 10 320 0410. Provide the purchaser’s name and order number or other information identifying the order. These terms do not restrict consumers’ statutory rights. B. Gift card terms of use • The gift card is valid for 6 months from purchase unless otherwise stated on the card. The expiry date is printed on the card. Use the card and complete the treatment before expiry. Book well in advance. Any extension must be agreed before expiry. An expired card is not refunded unless required by law or separately agreed. • The card is accepted for Midas Ihonhoitokeskus services and products. A card bought for a treatment may be used for another service or products at its original value. The customer pays any price difference. • The card may be used on one or more visits. Any remaining value must be used before expiry. The card and unused value cannot be exchanged for cash. This does not restrict statutory withdrawal rights or other remedies provided by law. A card cannot be used to buy another gift card. • Book your treatment in advance by phone or online and mention your gift card. Cancel the appointment at least 24 hours before it starts. Late cancellation or failure to attend may incur a fee up to the price of the booked treatment; the entire card balance is not automatically forfeited. Cancelling an appointment is separate from withdrawing from a gift card purchase. • Keep the card and its number safe. We may try to trace a lost card using purchase details. Lost or stolen cards are not automatically replaced. Midas Ihonhoitokeskus is not responsible for unauthorized use unless it results from its own error or negligence. • Campaign conditions are stated at purchase. If the salon cannot provide the treatment for reasons attributable to it, a solution will be agreed while respecting the customer’s statutory rights. Finnish law applies to purchase and use. These terms do not restrict consumers’ statutory rights.